Over two thousand years ago, Heraclitus, a Socratic Greek philosopher, made a profound statement which has held true ever since: “The only thing that is constant is change”. Every preceding century has seen turbulent changes that shaped the times. The 21st century, too, has witnessed an explosion in technological and media innovations, leading to a fundamental transformation in the patterns of doing business. However, at the center of all changes is the consumer – the constant.
This thought-provoking infographic lists future business trends that will harness innovation to drive and enrich customer satisfaction.
Infographic by – Online MBA Today