Outsourcing as a business strategy was not formally acknowledged till as late as 1989. However, the process of outsourcing started many decades earlier as, first, diversification and, then, global marketing became the strategies for growth. As a conglomerate spread its tentacles further and further, it learned the wisdom of focusing on its own core competencies, engaging outsourced experts to manage business processes.
This infographic presents statistics that showcase the phenomenal growth of business outsourcing as an industry, its spread across different continents, and how automation is changing the future course of business outsourcing.
Infographic by – MicroSourcing