When you are looking for a place to eat dinner, what do you do? You might do a search of places near you with a certain type of food and then read the reviews. This is why it is so important for businesses to pay attention to online reviews. The majority of customers read the reviews before they ever set foot in your door, and that means that bad reviews are keeping customers from even taking a chance on your business.
Fortunately, artificial intelligence can help business owners keep track of reviews and respond to them in a timely manner. Learn more about the importance of online reputation management below!