You’ve definitely had at least one nasty, frustrating experience with a ‘customer service desk’ – supposedly created to solve problems, address customer complaints, add value to the composite brand experience. Unfortunately, more often than not, the exact opposite happens, and you’re left with a bitter taste in the mouth, vowing never to use that brand ever again!
Worse, it actually costs the global economy a loss of $338 billion in revenue, every year! This infographic high service desk technologies and features that will fix service desk issues, and positively enhance your customer service offering.
6 Technologies to Fix Your Poorly-Designed Service Desk System:
Infographic by – transcosmos