A brand is the human face of a product or service. It personifies, or gives a human dimension to different facets of the product, so that consumers build an affinity and liking for it, just as they would towards another human being they happen to meet and get to know.
A brand’s relationship with a consumer also starts with a conversation. The language, the expressions and tone of voice, all work together to create an impression. This infographic looks at strategies on how to create a distinctive voice that stands out in the marketplace, and differentiates it from other brands.
Infographic by – CJG Digital Marketing