Empathy is often underplayed in the list of desired personality traits for the workplace. Assertive, dynamic, ambitious, industrious, resilient, demanding…these are some of the adjectives more usually attributed to a successful professional. But, think about it, businesses and workspaces are composed entirely of people (not machines, yet!), and empathy is a key to working effectively with people.
This infographic explores different aspects of empathy, such as affective vs cognitive empathy, and examines why empathy is so critical for a productive, positively energized workplace. It also gives 20 helpful tips to boost your empathy quotient.
Infographic by – GetCRM