The concept of loyalty benefits towards a company or business is not a new one. What’s new is how it has evolved over time. Today everyone owns a smartphone and that is the biggest advantage for business houses. You needn’t carry multiple loyalty cards around anymore, everything has an app today.
Now, if you’re a business house, with or without an app, then this article is for you. Based on extensive research we have collected some interesting data on what customers look for an app. Loyalty points are one of the best ways to make them come back, but what else can you do? Read on to learn from the customer’s point of view.
Infographic by – Appdexa