E-Commerce has come a long way from 1995 when Amazon and eBay, the two giants of the e-commerce world, were born. Today, retail trends indicate that over 50% of Americans prefer online shopping over brick ‘n’ mortal stores, and retail e-commerce sales are slated to grow phenomenally from $360.3 billion dollars in 2016, to $638 billion in 2022!
So, how are retailers preparing themselves for this exponential growth? This infographic highlights some emerging trends like automation, same-day delivery, use of VR and AR, rise of alternate delivery services, etc., that will create a unique and enhanced buyer’s experience, and brand salience.
Infographic by – Go People