Can our relationship with social media be compared to our relationships with loved ones? The first heady rush of love when you devour all the content that you see; the comfort of trust, when you’re happy to share your stories; the loyalty of a strong partnership when you consciously stay engaged and active?
This infographic suggests the 11 commandments that will improve and enhance social media engagement with your customer base, the path to building loyal, committed relationships. Remember, like in every relationship, this one too needs high levels of engagement, special surprises, and constant conversation.