8 Strategies To Manage A Social Media Crisis – Infographic

Social media allows a consumer to talk about their experience post using a product/service. This feature keeps a brand on their toes and they look for ways to resolve complains as early as possible and leave a consumer happy. Social media crisis is a very common phenomenon and here’s how you can deal with it like a boss!

8 Strategies To Manage A Social Media Crisis - Infographic

Infographic by – 360 Public Relations